Catalina Lounge


Show Picture 1Show Picture 9



Catalina Lounge

Catalina Lounge 

Item # 13601
7 Reviews
Where to Buy

View retailers that sell SwimWays products.

Relax in style with a SwimWays® Catalina™ floating lounge! Features include:

  • Fade resistant, suede-like lounge bed.
  • Inflatable head and foot rests provide personalized support.
  • Fold-away footrest for easy entry.
  • Rust-proof aluminum frame.
  • Two built-in cup holders.

Average Customer Review
Only Registered Customers can review
Register to leave a review


Sort:
Showing comments 1-5 of 7 (Next 5) Click Here to see all comments

Posted by:carrie
My favorite pool float! Great customer service!
Was this comment helpful? yes no
(1 people found this comment helpful, 0 did not)

Posted by:Lutz
Fantastic Customer service. I called and got an immediate response. I was willing to purchase two new seats for this float, which works great BTW, and to my surprise despite being nearly a year old they offered to send two replacements at no charge. The rep was friendly and courteous. What more could you want? Awesome!
Was this comment helpful? yes no
(1 people found this comment helpful, 0 did not)

Posted by:TOM
I wanted to respond to anyone who had a less then positive customer service experience with Swimways. About a month ago we purchsed 2 Catalina Lounge chairs at a pool supply store. We are very happy with the purchase, the chair comfort and price are both good. One of the chairs developed a small leak in the leg rest section of the chair. I tried to patch it on my own, still leaked. Last Sunday I contacted Swimways customer service through the website, explained the issue and that we just purchased the chairs. I asked what could be done to resolve the issue and at what cost. I hadn't heard back from the company and had plans to call when to my surprise a replacement chair arrived at my home today, 4 days after I sent the e-mail contact form. It was sent no charge! This company has outstanding service and stands by their product. Very refreshing to deal with a company that cares. Thank you Swimways and we will continue to support your products.
Was this comment helpful? yes no
(1 people found this comment helpful, 0 did not)

Posted by:Belinda
When I got this float the metal was twisted and couldn't be used. After contacting swimways they sent out the cover which wasn't what I needed. The 2nd time they shipped a complete new float. When I opened it the cover was cut and wasn't inflatable so I used the 1st cover. I used the float twice before the bottom of the liner split. I contacted swimways and was told the only thing they could do was to ship me another piece of crap. Stay away from this product.
Was this comment helpful? yes no
(0 people found this comment helpful, 1 did not)

Posted by:tricia
i am very disappointed in the customer service. i emailed on saturday morning about getting a replacement bed for my 1 year old lounger, got an email on monday morning to please call. i have and cannot get the replacement for a week. i asked to have it overnighted (at my cost) so my handicap father would have his lounger for the 4th of july. no way, no how. she did not even care. will look for other brands to use in the future.
Was this comment helpful? yes no
(2 people found this comment helpful, 1 did not)
Showing comments 1-5 of 7 (Next 5) Read all reviews

Find a Store